Meta Viewpoints 4+

Glitch issues

Was excited about this experience so downloaded the app and waited and waited and finally about several days I got a notification about a survey. I go on the app and start the process. It was worth 1000 points and would take approx 20 mins so I get started. Initially everything was going smooth. Then about 5-10 mins in I start noticing it’s taking longer and longer to accept each response. Okay so I’m fine with this, didn’t have anything else to do at the time. But then, the app freezes altogether. So I close it out and forget about it. Decide a day or two later I will check it out and what do you know I’ve got the option to resume my precious survey, so excitedly I click resume to get started only it won’t let me resume. Every time I click the button to resume the app closes. I even deleted the app and added it again, but nope all the excitement of trying to answer one survey down the drain.... y’all need to work the bugs out before you get people excited about the functionality of an app that doesn’t work!!

Developer Response ,

Hi, sorry for the inconvenience. We are checking things on our end.

Would love this app if only...

I’ve completed 2 programs with no problems, but I just started my 3rd program a couple days ago knowing I wouldn’t have time to complete it in one go, but also knowing from the previous 2 that I’d be able to pause and get back into it for another 7 days to complete. BUT when I went back to it and hit continue, it is just giving me buffering/loading cycle icon and then a message to try again. I’ve tried again, and again, all while rebooting, waiting, rebooting again and waiting to open when I was at home with the most powerful WiFi, and still same result. I’ve managed to find a way to contact someone (albeit, having to send a message that’s for questions about your payment, not finding anywhere to go for an actual person to speak with regarding this kind of problem) and the answer I got was that I probably needed to upgrade my internet browser. But I’m not using a browser I’m using this here app, see. And regardless, the 2 browsers I use on my phone are updated anyway, if that was even a factor. I sent message back with this info and haven’t heard anything. I was very much looking forward to add this finished program’s reward to my balance and using it but I’m running out of days left before the program will disappear. SO, all that ranting just to say, it’d be great if there was a more accessible and obvious “real human being chat representative” that could help with this.

Developer Response ,

Sorry for the inconvenience. At this time, we don’t offer technical support but we’ve let our team know about the issue you're experiencing.

Awesome app

It takes a lil bit to start getting tasks but after you start getting them you really do get the $5 with each 1000 points. I’ve gotten almost $100 from this on PayPal so far. No it’s not going to pay the bills or make you rich but that little bit of extra money helps buy something extra for yourself. Trust me spending that money on myself feels a lot better than taking the money I earn to take care of my kids from them. It’s definitely worth the few mins spent looking at your phone to make a few dollars. Hope this helps someone else choose to join the program as I have.