The controller makes a knocking/ticking noise right out of the box. Charged it for about 90 minutes out of the box and go to turn the controller on and it makes a knocking noise. Sounds like the vibration sensor is broken or something. Try to do the return way through Amazon and it is saying I have to wait up to 30 days after Amazon receives the package and I might not get a refund or only a partial refund. NO THE ITEM WAS DEFECTIVE! Playstation/Sony is a RIP OFF through Amazon. Oh and I go to go through Playstations site to get it replaced and it says model number isn't correct contact support. YOU CAN'T! Waste of money. Never will I EVER buy a controller through Amazon since this is bs and is such a scam that I might only get a little refund for an ALREADY broken controller. Best Buy or Gamestop is so much better.
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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer’s warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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PlayStation DualSense Wireless Controller - Volcanic Red
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
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Learn more
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
About this item
- Bring gaming worlds to life - Feel physically responsive feedback to your in-game actions with dual actuators which replace traditional rumble motors. In your hands, these dynamic vibrations can simulate the feeling of everything from environments to the recoil of different weapons.
- Find your voice, share your passion - Chat online through the built-in microphone. Connect a headset directly via the 3.5mm jack. Record and broadcast your epic gaming moments with the create button.
- A gaming icon in your hands - Take control with an evolved, two-tone design that combines an iconic, intuitive layout with enhanced sticks and a reimagined light bar. The DualSense wireless controller retains many DUALSHOCK 4 features, returning for a new generation of play.
- Bluetooth pairing - The controller pairs directly with your compatible iPad, iPhone, Mac or Apple TV5 via Bluetooth, bringing signature PlayStation comfort and next-gen precision to your gaming experience. You can even enjoy the controllers touch pad, motion sensor and experience its adaptive trigger effects in compatible games.
- Multi-device connectivity - Connect using a USB Type-C cable or Bluetooth technology and easily play on more devices including Windows PC and Mac computers.
- Elevate PC gaming with advanced features like haptic feedback and adaptive triggers in a range of blockbuster PC titles.
- Stream games from your PS5 or PS4 console to your PC and other devices via the PS Remote Play App and play with the DualSense controller
Customers usually keep this item
This product has fewer returns than average compared to similar products.
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Product information
ASIN | B0CJT9WCRD |
---|---|
Release date | November 3, 2023 |
Customer Reviews |
4.8 out of 5 stars |
Best Sellers Rank | #89 in Video Games (See Top 100 in Video Games) #6 in PlayStation 5 Controllers |
Product Dimensions | 7.5 x 2.75 x 7.5 inches; 13.6 ounces |
Type of item | Video Game |
Language | English |
Item Weight | 13.6 ounces |
Manufacturer | Sony Interactive Entertainment |
Country of Origin | China |
Batteries | 1 Lithium Ion batteries required. (included) |
Date First Available | October 4, 2023 |
Warranty & Support
Feedback
Product Description
Ignite your gaming sessions with the metallic finish of the Volcanic Red DualSense wireless controller. Forge a new way to play with the sleek metallic finish of the Deep Earth Collection – available in three lustrous colours for the DualSense wireless controller. Inspired by the powerful hues found in the depths of our planet and then elevated with a metallic finish for a touch of sophistication, choose from the molten Volcanic Red, the alluring Cobalt Blue, or the sleek Sterling Silver.
From the manufacturer
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The controller makes a knocking/ticking noise right out of the box. Charged it for about 90 minutes out of the box and go to turn the controller on and it makes a knocking noise. Sounds like the vibration sensor is broken or something. Try to do the return way through Amazon and it is saying I have to wait up to 30 days after Amazon receives the package and I might not get a refund or only a partial refund. NO THE ITEM WAS DEFECTIVE! Playstation/Sony is a RIP OFF through Amazon. Oh and I go to go through Playstations site to get it replaced and it says model number isn't correct contact support. YOU CAN'T! Waste of money. Never will I EVER buy a controller through Amazon since this is bs and is such a scam that I might only get a little refund for an ALREADY broken controller. Best Buy or Gamestop is so much better.
Reviewed in the United States on May 6, 2024
No dents with the box as well.
It has a major tear near. The sealed used was also kinda shady.
Reviewed in the United States on December 5, 2023
No dents with the box as well.
It has a major tear near. The sealed used was also kinda shady.