There are many reviewers complaining about certain features, so I want to provide tips about things people are having trouble with. Hopefully, you will have good luck like I did.
To link a smartphone, you must precisely follow the sequence in the instructions. Do not assume you know how to link it just because you have connected other Bluetooth devices. It is more complicated because linking to the app is involved, and you will also end up with two Bluetooth connections (one is low energy). Once linked, the phone usually does not appear to be connected until the TomTom is out of range of its familiar Wi-fi network. So, do not assume bluetooth is not working if the device is connected to Wi-fi. Following these tips and connecting with an iPhone XR (iOS 13 or 14 so far), mine is working reliably. If you cannot get Bluetooth to work, they give you an option to use your phone’s Wi-fi hotspot to link. You could also buy an optional RDS traffic receiver cable (or use one from an older unit you may own), which will provide less-detailed traffic, but still reasonably good, and trouble-free. If none of those are working, but you park at home within range of your Wi-fi network, the unit will connect to Wi-fi upon start-up and get an initial traffic data download before you start your trip from home. The app does not use much data or battery in my experience.
Voice control works if you use the allowed commands exactly as documented. For example, if you speak an address and include the state, it will not understand. It also has trouble with background noise and background conversation, which I think is to be expected. Voice control cannot be used to search for points of interest (it can display saved places). Staying within the limitations, it can work. If your phone is connected, it may be easier to use the MyDrive app to input destinations, which can use your phone’s built-in voice recognition for POI searches. It is very easy and quick to send destinations from the MyDrive phone app or the MyDrive web page.
This is a good GPS. Compared to a Garmin, there are various small differences, and Garmin has some extra features, but overall, they are roughly equal, except that this provides better routing. This to me is vital, and the reason to buy one. I am very glad to have found this, and it will retire my still-relatively-new Garmin units (Garmin DriveSmart 51 and 55), which work great, except often provide poor routes. The biggest thing I will miss from Garmin is the audible and visible alerts it gives when a speed limit drops.
I was reluctant to buy this after reading other reviews, but I am glad I gave it a try.
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This Item  TomTom Go 620 6-Inch GPS Navigation Device with Real Time Traffic, World Maps, Wi-Fi-Connectivity, Smartphone Messaging, Voice Control and Hands-free Calling |  |  |  |  |  | |
| Price | — | $249.99 | -9% $319.99 List: $349.99 | $169.99 | $229.99 | $299.95 |
| Delivery | — | Get it as soon as Thursday, May 16 | Get it May 15 - 17 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 |
| Customer Ratings | ||||||
| Accuracy | ||||||
| Easy to use | ||||||
| Voice Recognition | ||||||
| Touch Screen | ||||||
| User interface | ||||||
| Sold By | — | Sports-and-Gadgets | GPS City | Amazon.com | GPS City | BulkBuyPartners |
| mounting type | found in image, Dashboard Mount | Suction Cup | Windshield Mount, found in image, Dashboard Mount | found in image, Dashboard Mount | found in image, Dashboard Mount | Windshield Mount, found in image, Dashboard Mount |
| batteries included | ✓ | ✗ | ✓ | ✓ | ✗ | ✓ |
| battery average life | 1 hours | 1 hours | 1 hours | 1 hours | — | — |
From the manufacturer
In the box
- TomTom GO 620
- Active magnetic mount
- Car charger
- USB cable
- User guide
TomTom GO 620
Smarter and faster than ever
Meet the TomTom GO 620 - the smarter, faster, better-connected GPS device. WiFi connectivity allows you to update without a computer. Voice-controlled hands-free calling and smartphone messages offer connectivity with safety. Free world maps and traffic are included. 6-inch screen size.
- TomTom world maps
- TomTom Traffic via smartphone
- Updates via WiFi
- Mydrive cloud app
- Hands-free calling
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Get in and go with our quickest GPS devices yetThe most powerful TomTom GO we’ve built yet can learn your driving habits and save you time in the car by predicting destinations. Starting up and planning routes is lightning fast. Just dock into the unique magnetic mount and you’ll be on your way in seconds. |
More connectivity for easier journeysSmarter than ever, the TomTom GO integrates seamlessly with your phone. It can read out your text messages and enable full use of your phone’s personal assistant. Built-in WiFi makes it extremely simple to update any of your world maps. No computer needed. |
Know what to expect on the road aheadReal-time updates from millions of drivers give you extremely accurate traffic information and enable smart routes around hold-ups. |
Key Features
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World map updates via WiFiGet the latest world maps and software for your TomTom GO via built-in WiFi. No computer needed. Your GPS device will notify you when new updates are available - simply connect to your preferred WiFi network and choose what to install from the menu. |
Smartphone MessagesHear text messages from your smartphone safely, with your hands on the wheel and your eyes on the road. Let your TomTom GO read them out for you or simply call contacts who message you via hands-free calling. All while the phone stays in your pocket. |
Compatible with Siri and Google NowActivate and talk to Siri or Google Now by tapping a button on your TomTom GO and using its built-in microphone. Get full access to your personal assistant with your phone safely tucked away, saving battery life. |
Hands-free CallingYour TomTom GO's speaker and microphone are designed for high-quality, hands-free calls in the car. Simply connect your phone via Bluetooth. You'll see who's calling on your GPS device's screen and your phone stays safely away. |
Reviews with images
Reliable company
Great quality, unlimited traffic and map updates. Good size screen, large speaker, magnetic mount, great suction on the window, and a great price.
Top reviews from the United States
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Reviewed in the United States on March 13, 2021
Top reviews from other countries
Mike B
Works as advertised.
Reviewed in Canada on September 28, 2021Size: 6 InchStyle: Traffic & MapsVerified Purchase
Sites with Sheehan
Never rent a gps from a car rental agency again
Reviewed in Canada on October 19, 2019
Peter J. JOHNSON
Arrived Ok
Reviewed in Australia on November 7, 2022Size: 6 InchStyle: Traffic & MapsVerified Purchase
Muthukumarasamy
Does not meet specifications as advertised
Reviewed in Singapore on December 27, 2020Size: 6 InchStyle: Traffic & MapsVerified Purchase
